Hello, due to unforeseen circumstances, we had to switch from another event app to Cvent. We already have a list of attendees who registered through the previous platform (let's call it APP0) and have imported them into Cvent.
We have now configured optional session selection within Cvent (a registration form for those who will register via an open weblink), while some sessions remain mandatory.
Our goal is to allow these already-registered attendees from APP0 to select their optional sessions themselves.
We found the following approach in the documentation:
- Enable "Allow Registrants to Modify" under Registration Settings.
- Create optional session groups to prevent double-booking.
- Direct attendees to the "Already Registered" page.
- Have them click "Modify Registration" and then select their sessions.
However, we are concerned that our audience may find the "modify registration" process confusing, as they already consider themselves fully registered.
Is there a simpler way to direct existing registrants straight to the session-selection step, without requiring them to navigate through the registration modification process? For example, is it possible to send them a personalized link that takes them directly to session selection or a dedicated agenda-building page?
We would like to publish the link to the Cvent registration form soon, but we want to ensure that attendees who have already registered are not placed at a disadvantage.
Thanks!
#Registration
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Asami Fischer
Event Managerin
DIIR - Deutsches Institut für Interne Revision e.V.Germany
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