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  • 1.  Altering Info in Registrant Checklist Alert

    Posted 06-22-2026 10:25

    Hi all,

    Does anyone know of a way to alter the information that appears in the Registrant Checklist Alert? I'm looking for a way to get mobile phone on that report instead of work phone.  These reports are used by external trainers who do not have access to my report portal, and they'd like to be able to reach out to folks who have not shown up for the training.  Calling their work phone number is not helpful, since attendees are not in the office when the trainer is trying to call.

    Thanks!


    #Registration

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    Jess Olcott
    Training Program Coordinator
    ETC, Inc.
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  • 2.  RE: Altering Info in Registrant Checklist Alert

    Posted 10 days ago

    Hi Jess,

    Registrant Checklist Alert columns aren't currently customizable. You can configure the alert's recipients, schedule, session/event scope, access password, and whether recipients can mark participants, but not add, remove, or replace checklist fields such as work phone with mobile phone. I would recommend submitting this as feedback for our product team to review within Product Ideas



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    Julia Plymack
    Senior Customer Success Manager
    Cvent
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