Open Forum

 View Only

  • 1.  Attendee Hub Discussion Transcription

    Posted 01-26-2026 15:48

    In the Attendee Hub, is there a way to export a Discussion transcript?

    We want to only use the Attendee Hub App, and not the Attendee Hub Website. Therefore, visiting the AH Website > Discussion, then selecting and copying the discussion thread, is not an option.


    #AttendeeHub

    ------------------------------
    Jamie Walker
    Innovation & tech lead
    Synchrony FinancialUnited States
    ------------------------------


  • 2.  RE: Attendee Hub Discussion Transcription
    Best Answer

    Posted 02-16-2026 09:17

    Hi Jamie,

    At the moment, you cannot export Discussion transcripts yourself from the Event App. However, if you reach out to your Cvent Account team, they should be able to export the full Discussion transcript for you on the back end and provide it as a file (e.g., CSV/Excel). This does not require your attendees to access the Attendee Hub website; they can remain fully app-only while you still receive the transcript for your records and reporting. 

    Hope this helps!

    Julianna 



    ------------------------------
    Julianna Hampshire
    Lead Customer Success Advisor
    SalesforceGenericAccountUnited States
    ------------------------------



  • 3.  RE: Attendee Hub Discussion Transcription

    Posted 27 days ago
    Edited by Mary Kitchen 27 days ago

    What data is included in the transcript download? Will we know the names of each person making a comment? Does it link to their user info/profile? Are there any demographics included in the download? Are statements time stamped?  

    Thank you!

    ------------------------------
    Mary Kitchen
    Membership Coordinator
    Ascend Inc.United States
    ------------------------------

    Original Message


  • 4.  RE: Attendee Hub Discussion Transcription

    Posted 15 hours ago

    Hi Mary,

    There is an upcoming product release slated for 8/19/26 for an Engagement Transcript report: Attendee Engagement Releases for August 19, 2026

    Engagement Transcript Report

    Turn attendee chat into actionable event insights with downloadable Engagement Transcript Reports.

    What's Changed:

    • Export transcripts from both Discussion and Session Chat in Attendee Hub-so the conversations happening across your event are easier to review after the moment has passed.

    • Select the exact Discussion Topic or Session you want to explore, then download its chat transcript with just a few clicks.

    • Choose the format that fits your workflow: CSV for quick analysis or Excel (.xlsx) for sharing, sorting, and reporting.

    • Give event organizers a clearer view of attendee questions, reactions, and feedback-without manually copying conversations from chat.

    • Use exports to identify recurring themes, capture standout attendee quotes, and spot where engagement was strongest.

    Benefit:

    Your attendees are already sharing valuable feedback in chat. Now, you can bring those conversations beyond the event platform-making it easier to understand what resonated, surface memorable quotes, and inform future event decisions.



    ------------------------------
    Julia Plymack
    Senior Customer Success Manager
    Cvent
    ------------------------------

    Original Message


Related Content