Hey Isabel!
I'm going to include some screenshots below here on what the process is supposed to look like (so forgive the long post!) because it sounds like something strange might be going on with the export if your downloaded zip file is stripping the author name and resulting in individual files
Bulk exporting speaker uploads, here we have various documents for two tasks for this example:

In My Profile > Exports - two different zip files were generated, one for each task:

When I download the zip files and click into one of them, there's a folder for each speaker:

Each of the above folders has whatever corresponding documents each speaker uploaded for that task.
To clarify, in your case, is a zip file being generated for each individual file, and only containing that file?
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Terryn MacDonell
Solutions Specialist
Cvent
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Original Message:
Sent: 03-10-2025 11:43
From: Isabel Bianca
Subject: Bulk downloading the Speakers' uploaded documents
Hi Sydney,
Thank you for your reply, but this doesn't solve my issue. As I mentioned, the problem is that once you bulk download documents via Your profile's "my exports" section, you can no longer see which author updated which document to which task. This means I have to open each downloaded document individually to figure these things out, which is a huge waste of time. Additionally, when you download the document, they are downloaded as individual zip files (with only 1 single file in them). As I mentioned in my post, what I'm looking for is a way to download ALL documents from either an author or a task (maybe in a single zip file?). But not as separate documents that i have to open. Does that make sense? Please let me know if you have a solution, your support is much appreciated!
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Isabel Bianca
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Original Message:
Sent: 03-10-2025 11:26
From: Sydney Langer
Subject: Bulk downloading the Speakers' uploaded documents
Hi Isabel,
To bulk download documents that speakers have uploaded to the Speaker Resource Center, follow these steps:
- Go to your event's home page.
- Navigate to Speakers > Speaker Resources > Uploads tab.
- Select the documents by clicking the checkbox next to each document you wish to download.
- From the Actions dropdown, select Download Selected Files.
If you have any trouble, please reach out to our customer care team and they will be able to further assist. 866-318-4357
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Sydney Langer
Senior Customer Success Advisor
Cvent