Thank you! I did the workaround.
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Brandi J Plantenga
Executive Assistant, Health Equity Initiatives
Purdue UniversityUnited States
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Original Message:
Sent: 04-13-2026 11:10
From: Sanjog Rana
Subject: Country dropdown labeling for Taiwan
Hello Brandi,
You can't edit it yourself. The label is system-defined, but Support can change it to "Taiwan" for your account or specific events. You can call the team at 866.318.4357 and press the IVR 1-1-1-1. The team can raise a request to get it changed.
How it works
Cvent uses ISO country names, so it shows "Taiwan (Province of China)" by default, and planners can't rename it directly.
Workaround: You can also create a custom contact field with your own list of countries. Note: This won't link properly to standard reporting, so it's only temporary.
Please let me know if you have any questions. Thank you!
Regards,
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Sanjog Rana
Subject Matter Expert
Cvent Client Services
Original Message:
Sent: 04-06-2026 14:32
From: Brandi J Plantenga
Subject: Country dropdown labeling for Taiwan
I had a question regarding the country dropdown used for event registrations. Currently, Taiwan appears as "Taiwan (Province of China)", and I wanted to understand whether this labeling is fixed by the platform or if it can be adjusted.
Our client has raised a concern that this wording could create issues for some attendees with their government, so we want to ensure the registration experience does not inadvertently cause problems for participants.
I am fairly new the Cvent if it can be adjusted, can someone provide instructions on how that can be done?
#Registration
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Brandi J Plantenga
Senior Event Planner
Purdue University
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