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  • 1.  Country dropdown labeling for Taiwan

    Posted 04-06-2026 14:33
    I had a question regarding the country dropdown used for event registrations. Currently, Taiwan appears as "Taiwan (Province of China)", and I wanted to understand whether this labeling is fixed by the platform or if it can be adjusted.
    Our client has raised a concern that this wording could create issues for some attendees with their government, so we want to ensure the registration experience does not inadvertently cause problems for participants. 
    I am fairly new the Cvent if it can be adjusted, can someone provide instructions on how that can be done? 

    #Registration

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    Brandi J Plantenga
    Senior Event Planner
    Purdue University
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  • 2.  RE: Country dropdown labeling for Taiwan
    Best Answer

    Posted 04-13-2026 11:11

    Hello Brandi,

    You can't edit it yourself. The label is system-defined, but Support can change it to "Taiwan" for your account or specific events. You can call the team at 866.318.4357 and press the IVR 1-1-1-1. The team can raise a request to get it changed.

    How it works
    Cvent uses ISO country names, so it shows "Taiwan (Province of China)" by default, and planners can't rename it directly.

    Workaround: You can also create a custom contact field with your own list of countries. Note: This won't link properly to standard reporting, so it's only temporary.

    Please let me know if you have any questions. Thank you!

    Regards,



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    Sanjog Rana
    Subject Matter Expert
    Cvent Client Services
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  • 3.  RE: Country dropdown labeling for Taiwan

    Posted 04-13-2026 13:55

    Thank you!  I did the workaround.  



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    Brandi J Plantenga
    Executive Assistant, Health Equity Initiatives
    Purdue UniversityUnited States
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    Original Message


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