Within Registration > Registration Settings > Pricing, you will need to make sure that you have selected your Merchant Account, Currency and Allowed Payment Methods first. Then, within the payment widget within your registration paths you can make sure that Credit Card is the only payment method checked off.
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Julia Plymack
Senior Customer Success Manager
Cvent
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Original Message:
Sent: 08-14-2025 14:25
From: Kylee Bullard
Subject: Credit card not showing up under payment method during registration
I have launched my event meaning registration is live and website is live. This is a paid event, when I did a final pass I did not see "credit card" as a payment option. This is the only payment option we need. Why can I not see it?
Side note: I created a separate event called "Credit card test" to test payments and the credit card option is there, I am not sure why it is showing up in that event and not my actual one.
#CventPayments
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Kylee Bullard
Strategic Meeting Associate & Planning Specialist
BEN ColoradoUnited States
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