Open Forum

 View Only
Expand all | Collapse all

Custom page that opens within AttendeeHub does not allow user to download file

  • 1.  Custom page that opens within AttendeeHub does not allow user to download file

    Posted 12-01-2025 17:30
    Edited by Julie Craig 12-01-2025 17:30

    We have a custom page set up in our app to be an issue brief file link hosted on our website that can be viewed within our app. When clicked on, there is not a button anywhere on the screen for the user to download to their mobile device. We do have the downloads allowed feature on. However, we are using the exhibitors feature as an area that contains multiple attachments, and when accessed, it allows for those files to be downloaded. How do I get it so the custom page that is linked to a pdf file to also allow downloads? Thanks in advance!


    #AttendeeHub



  • 2.  RE: Custom page that opens within AttendeeHub does not allow user to download file
    Best Answer

    Posted 12-03-2025 10:55
    Edited by Julie Craig 12-03-2025 10:55

    I have solved this myself, I needed to make it so the page option was set as 'document page' and not 'external page'.