Open Forum

I have multiple registration types in my event. I am trying to add a guest registration option to 2 of my specific registration types. I don't want the guest option to charge a fee. I am clearly missing something...The guest registration shows up on the path but when they enter a guest it will not allow the user to select the "Guest Registration Fee" option. It is automatically forcing them to be added as a paid attendee. the Attendee registration should not even be showing up here. When I try to select the Guest Registration attendee, Jamie in this case is not an option for me. HELP. What am I missing.  I have been trying to troubleshoot this for days! 

#Registration

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Stephanie Carlson
Epiq SystemsUnited States
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Hi Stephanie,

I think it's one of these two things:

1) Do you have the Registration Type widget on the guest information page, automatically assigning them as a guest type, with that type assigned to the free admission item?

2) When you click on the guest registration widget, do you have this toggle turned off? I believe this may auto-assign them to the same admission item as well as the same schedule. 

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Tori Martinez [Designation]
Event Technology Specialist
Direct Travel
United States
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