Cvent Beginners

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  • 1.  Hotel Accomodations

    Posted 10-21-2024 22:48

    When we copied a live event and edited our Hotel Information/Deleted out the copied hotel it removed the Hotel and/or made changes to the hotel from the site we copied from. The registration site that we copied from was affected and now registrants were registering for OUR hotel. Does anyone know why changes on one site affect another site?



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    Olivia Banks
    Meetings and Events Planner
    Baxter Global Meeting PlanningUnited States
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  • 2.  RE: Hotel Accomodations
    Best Answer

    Posted 10-29-2024 17:08

    Hi Olivia, 

    Hotels are stored at the account level. Anytime you make an edit or update to a hotel within an event, the hotel's details will change in Admin, and any event that the hotel has been associated to. When adding hotels or making changes to hotels in events, you should not simply edit the name of the hotel. Always make sure you're creating a new hotel by either creating one completely from scratch, or using a hotel from the Cvent Supplier Network.

    You can see which hotels already exist in your account by going to     Admin, click Events, then Hotels.

    Why are my hotels changing across all of my events?



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    Julia Plymack
    Senior Customer Success Manager
    Cvent
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  • 3.  RE: Hotel Accomodations

    Posted 10-30-2024 22:52

    Ok, Thank you!



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    Olivia Banks
    Director Talent Acquisition
    BCD Meetings & Events LLCUnited States
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    Original Message


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