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I am trying to add the hotel and flight widgets to my registration page and limit them to a certain registration type, but it doesn't seem to be working. Any suggestions?

#Registration

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Susan Faitos
Executive Director
The XLH Network, Inc.United States
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Hello Susan,

The hotel request widget visibility works for the entire registration path. If you wish to limit it to certain registration types, then you must create multiple registration paths and get them associated with respective registration type. Later you can add the widgets to the path for the registration type, for which it should be visible/available. You can refer to the following articles for more information:

• When should I use multiple registration paths?
• When should I use registration types vs. registration paths?
• Collecting Hotel Requests in Your Event

As per the last article from the above mentioned, you can restrict certain registration types on the same path from making a hotel request however, they would still see the widget with no option to select, which might confuse the attendees. Hence, the best way to go about this is to create multiple registration paths.

I hope this helps!

Best,
Debanjana Guha

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Debanjana Guha
Lead Onboarding Specialist
Cvent
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