Hi Jennifer,
Hope you are well!
I got your account checked and it seems that you have subscribed to the 'Pro - Plan' for Event Diagramming. In this plan you can only have 5 Floorplans and deleting them is not an option. To discuss this further, please contact our Cvent Event Diagramming Support between 9 AM to 10 PM EST Monday – Friday at (877) 973-2863 > Press 1 / Or call us at (866) 318-4357 > Press 2 for Supplier and Venue services > Press 5 for Event Diagramming for immediate support.
I hope this helps. Please let us know if you have any further questions.
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Raashi Semwal Khati
Senior Quality Analyst
Cvent
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Original Message:
Sent: 01-18-2024 11:20
From: Jennifer Saltzman
Subject: How do I delete a diagram from an event
I created a diagram in Event Diagraming (SocialTables) for an event and would like to delete it because we changed spaces, but the delete function is shaded lighter and inaccessible. I can not find any documentation as to why this would not work. Any insight would be appreciated.
#EventDiagramming
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Jennifer Saltzman [Designation]
Director of Marketing
Saltzman Associates
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