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  • 1.  How to change language for phone numbers

    Posted 07-13-2023 13:32

    Hello,

    Across all events in my Cvent, I would like to change all the phone options (home, mobile, etc) to include XXX-XXX-XXXX so I get my registrants to fill in their phone numbers with dashes.

    Is that possible somewhere?

    Thank you!

    Debra


    #EventApp
    #EventApp-Building/managing

    ------------------------------
    Debra Svedberg
    Office Manager
    Minnesota QuiltersUnited States
    ------------------------------


  • 2.  RE: How to change language for phone numbers
    Best Answer

    Posted 07-13-2023 13:39

    Hi Debra!

    The only current way to do this is to make your own custom contact fields. Cvent's fields are not designed to be changed to that format as they must be able to accept non-US phone number sequences in case of foreign clientele. 

    Hope that helps!



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    Tori Martinez
    Event Technology Specialist
    Direct Travel
    United States
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  • 3.  RE: How to change language for phone numbers

    Posted 07-13-2023 13:45

    Thank you!



    ------------------------------
    Debra Svedberg
    Office Manager
    Minnesota QuiltersUnited States
    ------------------------------

    Original Message


  • 4.  RE: How to change language for phone numbers

    Posted 07-13-2023 16:35

    I find myself downloading phone numbers, reformatting and importing them back.

    I gave up years ago requesting invitees to format them in a certain way. :)



    ------------------------------
    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
    ------------------------------

    Original Message


  • 5.  RE: How to change language for phone numbers

    Posted 07-14-2023 08:13

    We used to collect with a Custom Contact field but found we have to export/import for the ease of using Attendee Hub.  It will send verification codes to email or mobile, but only if the mobile is in the Cvent Mobile field.  



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    Michele Runge
    Program Manager, Housing
    HPN GlobalUnited States
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    Original Message


  • 6.  RE: How to change language for phone numbers

    Posted 07-14-2023 16:20

    Thank you!



    ------------------------------
    Debra Svedberg
    Office Manager
    Minnesota QuiltersUnited States
    ------------------------------

    Original Message


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