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  • 1.  How to get test registration to work

    Posted 07-07-2022 11:33

    Hello,

    I've created a registration process for my event by using the Registration Path 1 template and adding my own questions and branding.

    I've set up one Registration Type I just want all guests to automatically be linked to, and under Registration Path I've linked to this Type.

    Now when I click test, all that comes up (either on my browser, or via email) is the generic template, with none of my content.

    What am I doing wrong please? How do I get my event registration to appear?

    Thanks!


    #Flex-Creating/ManagingEvents

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    Heather Dyer
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  • 2.  RE: How to get test registration to work

    Posted 07-07-2022 11:40
    Did you click Publish (not just save) in the Site Designer?

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    Sara Shidal
    Computer Services, Inc
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  • 3.  RE: How to get test registration to work

    Posted 07-07-2022 11:43
    Ah, no I haven't, thank you.

    I had assumed that would mean it became public and I couldn't edit it - but I think maybe as it's still "Pending" under event settings it will be ok and I can still edit the event?

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    Heather Dyer
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    Original Message


  • 4.  RE: How to get test registration to work
    Best Answer

    Posted 07-07-2022 12:08
    Yes! Publishing in the Site Designer will NOT make your event go live. You would launch that elsewhere (the home page of the event).

    Saving your site changes doesn't publish them to allow viewing in test mode. But publishing your changes, automatically saves AND allows you to view in test mode. It can be a little confusing at first. You can edit the site at any point in its lifecycle - pending, active, closed. You just have to remember to publish it (not just save). 

    I'm sure that's clear as mud! I probably didn't do a good job of explaining it, either. Sorry! :)

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    Sara Shidal
    Computer Services, Inc
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    Original Message


  • 5.  RE: How to get test registration to work

    Posted 07-07-2022 12:35
    That's enormously helpful - thank you Sara!

    I've been trying to pick it all up with no training over the last few days, and there are so many micro settings/bits of knowledge I've just missed or can't find easy answers to. But your explanation makes a lot of sense.

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    Heather Dyer
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    Original Message


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