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  • 1.  Registration link cannot ben published

    Posted 24 days ago

    Dear team,

    Registration form shows 'error' and cannot be published even though I have not changed any items in the registration path. How can be solved the problems? Other colleagues have the same problems. 

    thank you in advance and regards.


    #Registration

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    Naoko Obara
    World Health Organization - HQSwitzerland
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  • 2.  RE: Registration link cannot ben published

    Posted 18 days ago

    Hello Naoko,

    It appears the error is occurring due to a limitation associated with your current user role. It is likely that the account administrator made some changes and saved them but did not publish them. As a result, when you attempt to make changes and publish them under your user role, the system generates a hard error because your role does not have the required permissions to publish those pending changes.

    The best way to resolve this would be to reach out to your account administrator and ask them to publish the existing changes first. Once those changes are published, you should be able to proceed with your updates and publish them from your end without encountering any errors.

    Please let me know if this helps or if you need any further assistance.

    Regards,



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    Sanjog Rana
    Subject Matter Expert
    Cvent Client Services
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