Associations and Non-Profit Organizations

 View Only

  • 1.  Integrating Your Tech Stack with an Association Management System

    Posted 03-04-2025 15:24
    Edited by Catharine Scherer 03-04-2025 15:24

    Are you navigating the complexities of integrating your tech stack? Integrating your systems can streamline operations, enhance attendee experiences, and provide valuable insights for your team. But we know the journey to seamless integration isn't always smooth. What pain points and successes have you experienced, particularly when integrating your event program with your Association Management System or CRM. Below are a few of the common experiences and a few related questions. 

    Pain Points:

      • Data Silos: Have you struggled with fragmented data across systems? How do you manage these systems?
      • Technical Hurdles: How have you overcome any technical issues faced during integration?
      • User Adoption: Have you faced any resistance to new systems or processes? How have you managed this?

    Successes:

      • Improved Efficiency: What ways have integrations streamlined your operations?
      • Enhanced Attendee Experience: Have you seen improvements in attendee satisfaction and engagement?
      • Data-Driven Decisions: How has integrated data informed your event strategy?
      • ROI: What tangible returns have you realized post-integration?

     

    Share your stories, ask questions, and provide tips in the thread below!


    ------------------------------
    Catharine Scherer
    Senior Customer Success Advisor
    Cvent
    ------------------------------



  • 2.  RE: Integrating Your Tech Stack with an Association Management System

    Posted 05-21-2025 10:15

    Very new to the integration process here... 
    Trying our best to set up an API with our very association-specific database/CRM (NetForum). Trying to find testimonials from other NetForum and Cevtn users has been a challenge, but I hope to have the integration off the ground by our big annual meeting this fall. Hoping that this integration can become more advanced as time progresses and that it opens up the doors to using other Cvent tools. We currently ONLY use Attendee Hub, but I am crossing my fingers to expand our contract and make our management lives much easier. 



    ------------------------------
    Chris Townley [Designation]
    Marketing and Communications Associate
    National Council Of State Housing AgenciesUnited States
    [InformalName]
    ------------------------------



  • 3.  RE: Integrating Your Tech Stack with an Association Management System

    Posted 03-30-2026 12:37

    How has your integration with NetForum gone? We were going to transition to another CRM but have decided to stay with NetForum for now. 



    ------------------------------
    Rebecca Pebley
    Manager, Events Systems
    SHPEUnited States
    ------------------------------

    Original Message


  • 4.  RE: Integrating Your Tech Stack with an Association Management System

    Posted 04-01-2026 08:50

    It was a little bumpy at first, as we do not have an in-house IT team. We ended up going with the full Cvent team to help build it for us which was great, but working the kinks out in Netforum through their support channels was like pulling teeth. It delayed us significantly as NF loved to say "oh nothing is wrong" when in fact... things were incorrect. Now that we are up and running, it has been great to have registrants flow automatically into Cvent. Night and day difference in how we can craft the attendee experience and turn on new features and publish attendee hub so much earlier. 

    We were also considering leaving for another CRM, but recently renewed with NF. That is what got me the budget dollars for this API development. "If we are going to commit to this technology, please give me the money to make it work best for us." 



    ------------------------------
    Chris Townley [Designation]
    Marketing & Communications Associate
    National Council Of State Housing AgenciesUnited States
    [InformalName]
    ------------------------------

    Original Message


Related Content