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  • 1.  "Invalid Session Status" when trying to import sessions

    Posted 08-16-2023 19:54

    Hello, I am getting this error for every import I try to do for our sessions. "Invalid Session Status"

    There is no article that explains what this error means or how I am suppose to fix it. 


    #Admin/Reporting
    #AttendeeHub

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    Catherine Dearlove
    Property Technology Ltd
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  • 2.  RE: "Invalid Session Status" when trying to import sessions

    Posted 08-17-2023 10:56
    Edited by Daniel Marotta 08-25-2023 15:12

    Hi Catherine,

    Thanks for your question! The session status is related to whether or not the session should be included with registration or optional for registrants to select from. Does the import sheet have a column with this information? The value would either be optional or included. I believe when importing, you should map this field to "Session Type".


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    Sydney Langer
    CSA
    Cvent
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    Original Message


  • 3.  RE: "Invalid Session Status" when trying to import sessions

    Posted 08-18-2023 11:58

    Hi! I have received this error before and it usually is due to having "Optional" or "Included" listed as the session type. Optional is used for demo sessions happening at the same time and included has set times that don't overlap each other. 



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    Katherine Nichols
    Event Coordinator
    Conscious DisciplineUnited States
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    Original Message


  • 4.  RE: "Invalid Session Status" when trying to import sessions

    Posted 08-21-2023 08:10

    All imports will also tell you what fields are required before uploading them.  When you look at the required fields make sure they are all on your upload spreadsheet.  Many of the failure messages can be a bit cryptic and difficult to figure out which field is incorrect and why but customer support can quickly help as well if you get stuck.



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    Amy Lum
    Senior Systems & Tools Specialist
    Boston Scientific CorporationUnited States
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    Original Message


  • 5.  RE: "Invalid Session Status" when trying to import sessions

    Posted 08-21-2023 17:30

    It sounds like you are missing a field. Make sure you are including all the required fields in your upload! 



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    Kayla Sisco
    Program Manager
    Meetings & Incentives Worldwide, Inc.United States
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    Original Message


  • 6.  RE: "Invalid Session Status" when trying to import sessions

    Posted 08-22-2023 08:52

    Hi Catherine! 

    I would check your spreadsheet to ensure all required fields are included in your upload. Specifically the session type (Included or Optional). 

    Hope that helps!



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    Ashley May
    Sr. Specialist, Attendee Management
    Ameriprise Financial, Inc.United States
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    Original Message


  • 7.  RE: "Invalid Session Status" when trying to import sessions

    Posted 08-24-2023 10:40

    Great question, Catherine! I've run into this issue quite a bit - as others have pointed out, the issue has to do with the columns included in your session upload file. The file will not be uploaded unless you have the column for "Included" vs "Optional" on your spreadsheet. 



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    Rachel Mattke
    Event Technology Specialist
    Direct TravelUnited States
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    Original Message


  • 8.  RE: "Invalid Session Status" when trying to import sessions

    Posted 08-26-2023 15:54

    Hi Catherine,

    I agree with others who have responded to this post. It sounds like you are missing a field.  



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    Debra Hollins
    Meeting Coordinator
    Association of American Medical CollegesUnited States
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    Original Message


  • 9.  RE: "Invalid Session Status" when trying to import sessions

    Posted 09-13-2023 12:45

    Sounds like a problem with your data - usually this is because you're missing a field column in your upload, or the names for the columns aren't matching properly. Make sure befor eyou upload that you have all the required fields and that things are named correctly so they map. 



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    Elena PEREZ
    Communications Coordinator
    SEIU - UHWUnited States
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    Original Message


  • 10.  RE: "Invalid Session Status" when trying to import sessions

    Posted 09-18-2023 11:30

    Catherine,

    Looks like others have said this but you are NOT alone. I remember this issue and it drove me crazy.

    When I did an event in the Hub it was due to an optional vs required session.  There was also a spreadsheet that was missing fields.  Can you download a sheet with everything to see what is missing?



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    Lesley Irminger
    Manager of Operations, Alumni and Constituent Engagement
    George Mason - Office Of University EventsUnited States
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    Original Message


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