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  • 1.  Is it possible to have the same registration types across multiple registration paths?

    Posted 11-13-2023 12:44

    I'm looking to build multiple registration paths but would like the registration types to remain consistent across multiple paths. When I test, the registration path defaults to the main registration path. Is it possible to have registration types (member, speaker, etc.) the same but multiple paths? 


    #Registration

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    Jenna Bless
    Event Director
    NAPCO MediaUnited States
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  • 2.  RE: Is it possible to have the same registration types across multiple registration paths?
    Best Answer

    Posted 11-14-2023 06:08

    Hi Jenna,

    A registration type can only be assigned to one path. That's the only criteria the site uses to determine which path to send attendees on, so multiple paths would cause a conflict.



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    Tori Martinez
    Event Technology Specialist
    Direct Travel
    United States
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  • 3.  RE: Is it possible to have the same registration types across multiple registration paths?

    Posted 11-14-2023 16:09

    I completely agree with Tori. 

    A way to think about why you would use different paths in the "simplest" terms is if the guest quantity for each registration type is different and the payment options may be different. 

    You can limit the visibility of admission items, sessions, optional, items, contact fields, and pricing to the registration type which all can still be on the same path and each have a different experience.



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    James Rose | Senior Web Developer and Platform/Product Manager
    Digital Infrastructure
    Office of University Development | University of Michigan
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  • 4.  RE: Is it possible to have the same registration types across multiple registration paths?

    Posted 11-15-2023 11:43

    Hi Jenna,

    Hope you are well!

    Please note that once registration type can be associated to one registration path only. If you associate same registration type to multiple paths, the system will get confused as which path to take the invitee from and what information to display and not to display.

    If all the information in all your paths are same with no changes, then you can have only one path and associate all the registration types to that path. However, if you are displaying different questions/widgets/information for different registration types, for example: member registration type should see the a travel option but non member should not or one registration type should have the option to make the payment via Credit card only and another should have the option to make the payment via check etc, then you would need different registration paths and you'll have to associate the respective type to that path.

    Could you please elaborate as why would you want the registration types to remain consistent across multiple paths? What is the objective behind this requirement? May be we can suggest some alternative if we know what is it that you want to achieve with this.

    You can also refer to the following articles for your reference :

    When should I use registration types vs. registration paths? == LINK : : https://support.cvent.com/s/communityarticle/When-should-I-use-registration-types-vs-registration-paths?is_article=true&lang=en_US&searchFor=registration%20type%20vs%20registration%20path&page=1

    When should I use multiple registration paths? == LINK : : https://support.cvent.com/s/communityarticle/When-should-I-use-multiple-registration-paths?is_article=true&lang=en_US&searchFor=registration%20type%20vs%20registration%20path&page=1

    I hope this helps. Please let us know if you have any further questions.



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    Raashi Semwal Khati
    Senior Quality Analyst
    Cvent
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  • 5.  RE: Is it possible to have the same registration types across multiple registration paths?

    Posted 11-15-2023 13:27

    Hi Raashi,

    We have our standard registration path which includes the registration types Attendee, Member, Board and Corporate Partner. We also have a Speaker path for speakers. For a select handful of these people, we are offering an exclusive experience. I do not want it to be visible to anyone other than the people who are invited to participate. The participants are comprised of a mixture of those same 5 existing registration types which all have different registration fees associated with them. 

    There is no distinctive qualifier such as company or title, there is just a list of who is invited to attend the exclusive component. I think my path forward is just to create another 5 registration types with slightly different names and then use the separate registration path. 

    Thank you all for your responses!

    Jenna



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    Jenna Bless
    Event Director
    NAPCO MediaUnited States
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