Hi Fran,
Hope you are well!
Does it show an arrow at the right hand side or is the page all blank saying 'You have no saved reports yet'?
Could you please share a screenshot of the saved report page showing the reports were not saved so we can troubleshoot it further? Also, could you share the steps that you are taking when saving the report?
You can also refer to the following article for your reference -
Saving and Sharing a Report - LINK : : https://support.cvent.com/s/communityarticle/Saving-a-Report
Waiting for your response.
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Raashi Semwal Khati
Quality lead - Client Services
Cvent
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