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  • 1.  Missing information in Survey Answers Details By Question

    Posted 07-01-2026 16:06
      |   view attached

    I set up a registration, and I have it required for attendees to submit a 300 word biography. When I pull up the Survey Answer Details by Question report......I cannot find said 300 word biography. Am I looking in the wrong place?


    #CventEssentials

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    Amanda Atkinson
    LifeNet HealthUnited States
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  • 2.  RE: Missing information in Survey Answers Details By Question
    Best Answer

    Posted 07-02-2026 23:10

    Hello Amanda,

    I hope you're doing well!

    The Bio field is a standard contact field, so there isn't a standard event report that includes it. This is a known limitation because the Bio is stored at the contact/profile level rather than as event registration data. As a result, it doesn't appear in reports such as Registrant Details or Survey Answers.

    A practical workaround is to export the Bio field from the attendee list:

    1. Go to Event > Attendees > Attendee List.
    2. Select the attendees you want to include.
    3. Choose Bulk Actions > Export.
    4. Add the Bio field to the export.

    I also noticed that your current user role doesn't include permission to export contacts. You'll need to reach out to your account administrator and ask them to either grant you the necessary access or export the report on your behalf.

    Alternatively, if collecting attendee bios is part of the event registration process, you can use a registration question instead of the standard Bio contact field. Since registration question responses are stored as event data, you can include them in event-level reports. 
    Adding Registration Questions

    I hope this helps! Please let me know if you have any questions. Thank you!

    Regards,



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    Sanjog Rana
    Subject Matter Expert
    Cvent Client Services
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  • 3.  RE: Missing information in Survey Answers Details By Question

    Posted 07-06-2026 09:19

    Thank you Sanjog. I'm still confused; if the Bio information is considered a limitation, how do I access the info when a registrant answers that field? Shouldn't I sitll be able to access the info without a work around way?



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    Amanda Atkinson
    LifeNet HealthUnited States
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  • 4.  RE: Missing information in Survey Answers Details By Question

    Posted 07-06-2026 22:24

    Hi Amanda,

    I completely understand why that would be confusing. At this time, this is a system limitation. The standard Bio field is stored at the contact level, which means it isn't currently available in standard reports. The only way to access this information is by exporting your contacts or attendees, where the Bio field is included.

    If it's important for you to report on biography information, a good workaround is to capture it using either a custom contact field or a registration question. Data collected through those methods can be included in standard reports, making it much easier to filter, analyze, and export alongside your other reporting data.

    We understand how valuable it would be to have the standard Bio field available in reports, and we've shared this feedback with our product team for future consideration as they evaluate potential improvements.

    If you have any questions about setting up a custom field or registration question, I'd be happy to help. Thank you!

    Regards,



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    Sanjog Rana
    Subject Matter Expert
    Cvent Client Services
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  • 5.  RE: Missing information in Survey Answers Details By Question

    Posted 07-07-2026 09:22

    I understand thank you. In the meantime, what can I do in my registration page to make this accessible and what I need for my event? If you have the time to help, I'd greatly appreciate it. Thank you!



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    Amanda Atkinson
    LifeNet HealthUnited States
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  • 6.  RE: Missing information in Survey Answers Details By Question

    Posted 07-07-2026 22:02

    Hello Amanda,

    You're welcome!

    If your event is already live and you've already collected attendee bios using the current Bio field, you can ask your administrator to export the bios and share them with you.

    Steps:

    1. Go to Event > Attendee List.
    2. Select all attendees.
    3. Click Bulk Actions > Export.
    4. Include the Bio field in the export and complete the export process.

    If your event is not yet live, the easiest option is to remove the Bio field in Site Designer and replace it with a Text Question on the registration form to collect attendee bios instead.

    Steps:

    1. Go to Site Designer.
    2. Delete the Bio field.
    3. Add a Text Question to collect attendee bios.
    4. Publish your changes.

    Once registrations are submitted, you can run a report to view the responses to the registration question.

    If you need any assistance making these changes or have any other questions about setting up your event, I'd be happy to help!

    Regards,



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    Sanjog Rana
    Subject Matter Expert
    Cvent Client Services
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  • 7.  RE: Missing information in Survey Answers Details By Question

    Posted 07-08-2026 09:06

    Thank you Sanjog, I will set it up as a text question and see how that goes. I appreciate all your help!



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    Amanda Atkinson
    LifeNet HealthUnited States
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  • 8.  RE: Missing information in Survey Answers Details By Question

    Posted 23 days ago

    Hi Sanjog Rana! You've been such a great help. Can you help me with another issue? I'm trying to set up a link logic to one of my text questions in my event's page. Is there a certain widget I need to set up to access link logic? 



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    Amanda Atkinson
    LifeNet HealthUnited States
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  • 9.  RE: Missing information in Survey Answers Details By Question

    Posted 19 days ago

    HI Amanda,

    Hope you are well!

    I checked and Link logic lets you personalize a question's answers based on a previous custom contact field or question's response. You can only link items that use choice question formats. This means link logic is neither available as the source nor as the follow-up question when the question type is Text (open-ended text field or comment box).

    You don't need a special separate widget to access link logic - but you do need the right question type widget in place. Specifically:

    1. Both the source question and the follow-up question must be Choice question widgets dragged onto the canvas in Site Designer.
    2. The source choice question must already be placed on the registration form before you can reference it in link logic.
    3. Once a choice question is on the canvas, click it → go to Visibility Settings on the right panel → click Link Logic to configure it,


    Note:
    Link logic is also not available for Matrix questions - only standard single/multi-answer Choice questions.


    If the intent is to show or hide a text question based on what someone answered to a previous question, the right feature to use is Visibility Logic (Question Visibility Logic / Show for Specific Registrants) - not link logic. Visibility logic can be applied to text questions to show or hide them based on a prior choice answer, registration type, or contact field value.

    You can refer to the following article for your reference :

    Using Widget Visibility Logic

    I hope this helps. Please let us know if you have any further questions.

    Have a great weekend!





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    Raashi Semwal Khati
    Quality lead - Client Services
    Cvent
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