This shows the difference of a platform being effective vs being efficient.
Its great that the sequence of pages can be customized as we want, but its a bit non-sense that we can not jump straigh to the page we need to edit/read. Even if the order changes, it keeps the same to all registrations, so a bar at the top with links to the page should not be rocket science to make it accessible:
Personal Info - Page 1 (Sessions) - Page 2 (Travel) - Page 3 (Hotel) / Page 4 (Payment)
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Jorge Pratas
Conference Manager
World SportsUnited States
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Original Message:
Sent: 08-29-2022 14:29
From: Megan Clark
Subject: Modifying Individual Elements of Registration
Hi Tanya,
As of now, it is not possible for both Planner & Invitee to go to a specific page during the modify registration process. It is because the flex events can be designed in any way and there's no specific order for the registration pages. So to maintain the workflow and the way the invitee registered initially, the system takes them through the entire registration process during the modify registration process.
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Megan Clark
Assistant Team Lead, Online Community Marketing
Cvent
Original Message:
Sent: 08-26-2022 12:36
From: Tanya Adams
Subject: Modifying Individual Elements of Registration
Our clients have repeatedly expressed concern with the amount steps an attendee has to go through to modify one element of their registration. For Example, if they wan to add/change a Session they signed up for, they would prefer a singular button/link they can click to take them straight to the Session page in order to make the change -- 1) Click, 2) Change, 3) Save, and 4) Exit.
They find it cumbersome to have to step through the entire registration process, and multiple pages that they don't need to edit, to modify one selection. And it is inefficient for us to have to continually monitor these changes, via Planner Alerts, to make sure that they in fact DON'T modify anything they aren't supposed to (ex: Personal Information that cannot be locked down).
#Flex-Creating/ManagingEvents
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Tanya Adams
Program Coodinator
Fox World TravelUnited States
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