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Hi CVent community,

I've hosted a couple of events and have set-up "OnDemand" watch to help users who missed the live webinar. 

I'm trying to run the report to see how successful those registering and watching the "OnDemand" videos is. 

Can someone point in the right direction of how I access these reports? 

Thanks!

Emma

Hi Emma,

Configuring Virtual Attendance Tracking for Attendee Hub will walk you through this. You can run the Session Attendance Details by Session report, found under Reports > Reports, to determine:

• Attendees who were marked as a participant for the session.
• When an attendee first started watching the session video (listed as their "Check-In Date").
• How many minutes of the video an attendee watched.
• If an attendee watched the session live, on-demand, or both.

In this report, the "Live" Attendance Type tracks how much of the video an attendee watched within the session time and up to 5 minutes after the session end time, while "On-Demand" tracks how much they watched outside of the session time and more than 5 minutes after the session end time. For example, if a live stream session is scheduled from 10:00am to 11:00am, but the stream doesn't start until 10:10am and runs until 11:10am, attendees who watch the full session live will have a reported duration time of 55 minutes for "Live" viewing and 5 minutes for "On-Demand" viewing. Attendees who watch the full session at a later date will have a reported duration time of 60 minutes for "On-Demand" viewing.

Hi CVent community,

I've hosted a couple of events and have set-up "OnDemand" watch to help users who missed the live webinar. 

I'm trying to run the report to see how successful those registering and watching the "OnDemand" videos is. 

Can someone point in the right direction of how I access these reports? 

Thanks!

Emma

Hi Julia, Thank you. To help me understand more about the registration process, if someone signed up for 1 webinar and after getting the webinar hub where there are 3 options, decided to watch a different webinar than the original they signed up for, would we be able to see their session view of the different webinar they watched? Is there a filter setting I can apply to show that info? Thanks again, Emma

Hi Emma,

Configuring Virtual Attendance Tracking for Attendee Hub will walk you through this. You can run the Session Attendance Details by Session report, found under Reports > Reports, to determine:

• Attendees who were marked as a participant for the session.
• When an attendee first started watching the session video (listed as their "Check-In Date").
• How many minutes of the video an attendee watched.
• If an attendee watched the session live, on-demand, or both.

In this report, the "Live" Attendance Type tracks how much of the video an attendee watched within the session time and up to 5 minutes after the session end time, while "On-Demand" tracks how much they watched outside of the session time and more than 5 minutes after the session end time. For example, if a live stream session is scheduled from 10:00am to 11:00am, but the stream doesn't start until 10:10am and runs until 11:10am, attendees who watch the full session live will have a reported duration time of 55 minutes for "Live" viewing and 5 minutes for "On-Demand" viewing. Attendees who watch the full session at a later date will have a reported duration time of 60 minutes for "On-Demand" viewing.

Hi CVent community,

I've hosted a couple of events and have set-up "OnDemand" watch to help users who missed the live webinar. 

I'm trying to run the report to see how successful those registering and watching the "OnDemand" videos is. 

Can someone point in the right direction of how I access these reports? 

Thanks!

Emma