Open Forum

 View Only
  • 1.  Possible to provide registration/waitlisting *without* charging in Cvent?

    Posted 06-30-2023 09:26

    Hello! I'm new to using CVent, but wanted to check in with the community to see if the following would be possible.

    I'm working to set up an event that consists of a series of optional sessions (with varying costs). 

    • Each session has a limited number of seats and a waitlist.
    • All registrations are subject to approval by the organizer (i.e., they shouldn't automatically be charged until approved). 
    • Many of these events are attended by people who may qualify for reduced or free admission, and who may not have access to a credit card for payment. 

    The organizer has asked if it is possible to set up an arrangement where CVent is used for the registration/waitlisting process and to display the total amount for all session registrations, but not to require payment. They'd like to handle that manually through a different process, outside of CVent, where they can invoice registrants (and accept other forms of payment, etc).

    I appreciate any advice that the community can give on this, thank you!


    #EventApp
    #ManagingEvents
    #EventApp
    #Miscellaneous

    ------------------------------
    Andre Grewe
    Associate Director of Digital Initiatives
    The Regents of the University of Michigan(Office of Development)United States
    ------------------------------


  • 2.  RE: Possible to provide registration/waitlisting *without* charging in Cvent?
    Best Answer

    Posted 06-30-2023 13:58

    Unless there is some reason the amount cannot be tracked within Cvent, I would just make invoicing the only payment accepted. That way, they can check out and have a total due but you can invoice them outside of Cvent. We had to do this at my previous position because their registration was added to their monthly services invoice.



    ------------------------------
    Tori Martinez
    Event Technology Specialist
    Direct Travel
    United States
    ------------------------------



  • 3.  RE: Possible to provide registration/waitlisting *without* charging in Cvent?

    Posted 07-10-2023 11:03

    Thank you, Tori - this looks like it will work really well for my use case. I appreciate the guidance!



    ------------------------------
    Andre Grewe
    Associate Director of Digital Initiatives
    The Regents of the University of Michigan(Office of Development)United States
    ------------------------------