Hi Vidhi -
Since "Date of Birth" is one of the Secure fields in Cvent, it will always appear hashed unless a Cvent user or Access Portal user is given the secure user permission.
Here is a Knowledge Base article that explains this access and how to give a user access:
https://support.cvent.com/s/communityarticle/Who-can-view-secure-fields?is_article=true&lang=en_US&searchFor=secure%20data
If you are unable to make the necessary changes as outlined in the article, you may want to check with your Cvent System Admin or Cvent Support for further assistance.
Hope this helps!
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Rebecca Yousif
Senior Administrator - Event Technology
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