Hi Vidhi -
Since "Date of Birth" is one of the Secure fields in Cvent, it will always appear hashed unless a Cvent user or Access Portal user is given the secure user permission.
Here is a Knowledge Base article that explains this access and how to give a user access:
https://support.cvent.com/s/communityarticle/Who-can-view-secure-fields?is_article=true&lang=en_US&searchFor=secure%20data
If you are unable to make the necessary changes as outlined in the article, you may want to check with your Cvent System Admin or Cvent Support for further assistance.
Hope this helps!
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Rebecca Yousif
Senior Administrator - Event Technology
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Original Message:
Sent: 08-04-2025 18:52
From: Vidhi Shah
Subject: Published Report in Access Portal
Created a report in cvent and published to the access portal to share the link with a vendor - however when the report is ran the DOB field is not visible with any data it just has "#######"
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Vidhi Shah
Manager, Tradeshow & Events
PulmonxUnited States
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