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  • 1.  Pushing Updates to Website/Registration

    Posted 02-15-2024 12:38

    When I publish or make changes to my events website and then go out to the live page on the web, I notice that the changes are not updated in real time. Is there a way to push the updates out to the web instantly, or does anyone know how often the web/reg page is refreshed? 


    #Registration

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    Kevin Allen
    Data Quality Analyst
    St. Luke's Health SystemUnited States
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  • 2.  RE: Pushing Updates to Website/Registration

    Posted 02-19-2024 14:22
    Edited by Daniel Marotta 21 days ago

    Hi Kevin,

    Hope you are well!

    When you publish the changes in the site designer, they should reflect on the website/registration page real time. 

    If you are not seeing the changes, it could be due to the browser saving the cache and cookies of your previous tests. Please go to your browser and clear the cache and cookies of the browser or use an incognito window or a different browser to test the changes. If this does not work, then another reason could be due to a sync issue. To fix a sync issue, please go back to your designer > add an extra alphabet or a comma etc. in any of the text widget and publish and then remove the extra alphabet you added and then publish again. This should fix the sync issue and you should see the new changes in the registration pages when testing.

    You can also refer to the following article for your reference :

    How do I clear my browser's cache and cookies? == LINK : : https://support.cvent.com/s/communityarticle/How-do-I-clear-my-browser-s-cache-and-cookies

    I hope this helps. Please let us know if you have any further questions.



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    Raashi Semwal Khati
    Senior Quality Analyst
    Cvent
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