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Greetings-

I am trying to register an internal event. I select the category "Internal Event". The next field down is Internal Event and has a dropdown arrow for information to be filled in. There is no data in the dropdown and it will not let me free type. The field is a mandatory field so I am unable to submit my form.

Can anyone advise?

Hi Paige,

It sounds like the dropdown is pulling from a predefined list that hasn't been populated yet on the backend. This is usually managed by your Cvent account admin or whoever set up the registration form.

I'd recommend reaching out to your internal Cvent administrator and letting them know that the dropdown list is currently empty. They should be able to update the field options or adjust the settings so it's not mandatory if it's not needed.

If you'd like, I'd be happy to help troubleshoot this further or walk your team through how to update the dropdown options.