Open Forum

Hello, I have created an event with the Registration Deadline as 24th April 2026. However on the event website, when participants go on to 'register now', they get this message: 'Registration for xxx has been closed. We hope to see you at one of our future events!' We have not hit max number of attendees either.  Can you help or offer guidance on why this is occurring?

#ManagingEvents

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Ravji Patel
Forvis Mazars Group SCBelgium
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Do you have any sessions that have a max capacity set that are also included with registration?  That can cause it shut down.

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Peggy Beach
Event Technology & Operations Manager
Equitable Financial Life Insurance Company
United States
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Are you using the Hotel Request module with limited available rooms? That has burned me before!

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Lauren Becker
Senior Event Technology Coordinator
Aflac
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Hi Ravji,

Hope you are well!

If your event is a private event (Only those on invitation list can register), then please make sure that the invitees are registering with the email address that is added for them within the invitation list. If they'll try to register with any other email address, they'll get an error. 

Could you share the name of the event so I can check the set up? Also, could you share a few examples of the invitees who received the error and the email address they used to register for the event?

Additionally, you can refer to the following article for your reference :

How do I fix the "Registration for this event is not available" error message? - LINK :  : https://support.cvent.com/s/communityarticle/How-do-I-fix-the-Registration-for-this-event-is-not-available-error-message?

I hope this helps. 

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Raashi Semwal Khati
Quality lead - Client Services
Cvent
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