Open Forum

We recently sent a Save The Date email from Cvent to an invitee list which had been uploaded to Cvent from an Excel spreadsheet.  One of the invitee's surnames was incorrect so they did not receive the email.  Is it possible to go back into the list and update the surname and re-send the email to just that one person and if so how can one do this?  

#ManagingEvents

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Natascia Leone
Siemens Energy AGGermany
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Hi Natascia-

Yes, you can resend a couple of different ways, but you will need to fix the email address in the contact record/invitee record. You will need to also make sure that the check box for "unsubscribed" is deselected to allow for emails to be sent the invitee as this will automatically be selected if the email was not valid. You can go into the email and select from the actions drop down, "manual send". You will be prompted to select who to send the email to. Select the check box next to the invitee name and click the blue send button on the page. This will resend the email to that invitee. 

Hope that helps!

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Lindsay Buchanan
Event Technology Administrator
Gilead Sciences, Inc.United States
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Many thanks Lindsay :-)

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Natascia Leone
Siemens Energy AGGermany
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Original Message:
Sent: 05-27-2026 10:24
From: Lindsay Buchanan
Subject: Save the date emails: post-sending updates and re-sending

Hi Natascia-

Yes, you can resend a couple of different ways, but you will need to fix the email address in the contact record/invitee record. You will need to also make sure that the check box for "unsubscribed" is deselected to allow for emails to be sent the invitee as this will automatically be selected if the email was not valid. You can go into the email and select from the actions drop down, "manual send". You will be prompted to select who to send the email to. Select the check box next to the invitee name and click the blue send button on the page. This will resend the email to that invitee. 

Hope that helps!

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Lindsay Buchanan
Event Technology Administrator
Gilead Sciences, Inc.United States
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