Open Forum

Is there a way to pull a report or create a template to run where an umbrella events registered but never attended participants can be pulled?
Example: An attendee has registered for a monthly webinar for an entire year but has never shown up. Can we pull their info?

#AttendeeHub
#Registration
#ManagingVirtualEvents

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Madison Ventura
Program Manager, Channel
Pax8United States
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Yes! Use Cross Event Reporting:

Go to Insights (upper middle of your account home page) > Cross Event Reports > Templates > search for "invitees & Registrants" click title.

1. Click tab "selection criteria" and include which dates you want to include in the report, which event types (archived vs current, etc), then for invitee status click "Accepted." 
2. Click the "Advanced" link down below and enter "Participants" + "Equals" + "No"
3. Click the "Fields" tab at the top and search for "Participant" and click the check mark so that data point gets included in the report. 
4. Save/Run

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Maggie Johnson
Event Technologist
Affiliated DistributorsUnited States
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