Open Forum

 View Only

  • 1.  Trouble seeing sessions in attendee hub

    Posted 11-10-2022 15:50
    Hello, 

    We are having issues with attendee hub and attendees not being able to randomly not see sessions or session attachments. Anyone else experience this? 


    #EventApp-Building/managing

    ------------------------------
    Laura Cloninger
    Membership and Event Registration Coordinator
    Association for Manufacturing ExcellenceUnited States
    ------------------------------


  • 2.  RE: Trouble seeing sessions in attendee hub

    Posted 11-14-2022 15:15
    Edited by Kameron Kidd 07-31-2023 15:31

    Hi Laura,

    Hope you are well.

    I checked with the Attendee Hub team and they stated that there could be multiple reasons as why is this happening like, the sessions are not associated to the admission item, or session enrollment is not active within the session settings etc. 

    I hope this helps.

    ------------------------------
    Raashi Semwal Khati
    Senior Quality Analyst
    Cvent
    ------------------------------

    Original Message


  • 3.  RE: Trouble seeing sessions in attendee hub

    Posted 11-15-2022 11:02
    Assuming sessions were not Included, attendees will not be able to see sessions or session attachments for sessions that they did not add to their schedule before the session day/time ends.
    Agenda > Session List, if sessions are optional, you'll see options for these settings: Allow registration, Allow enrollment in Attendee Hub.

    ------------------------------
    Kim Scannell
    Librarian
    The Center: Resources for Teaching and LearningUnited States
    ------------------------------

    Original Message


Related Content