Open Forum

One of my exhibitors has had a change in their admin staff- the current exhibitor admin email is no longer valid and needs to be changed. How can I do this within Cvent?

#ExhibitorManagement

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Kat Schenk
Director, Lead Development
Family Centered Treatment Foundation, Inc.United States
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Hello Kat,

You're not able to directly edit the email address of an existing exhibitor admin. Instead, you'll need to remove the current admin and add a new one.

Here's how to do that:

1. Open Exhibitor Management within your event.

   • From the Event Dashboard, go to Exhibitors > Exhibitor Management.

2. Select the exhibitor company that needs the update.

3. Add the new admin and remove the old one:

   • In the exhibitor profile, navigate to the Staff section.

   • Remove the previous admin with the invalid email address.

   • Click Add Staff > Add New Admin.

   • Enter the new admin's name and email address.

   • Click Save.

Once saved, the new admin will have access moving forward. Let me know if you have any further questions. Thank you!

Regards,

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Sanjog Rana
Subject Matter Expert
Cvent Client Services
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