Thanks Mike - we did call Cvent support and you are correct, there is a Contact Us widget and because the title was added as a data tag in the subject line, it wasn't recognizing the symbol. The workaround was to remove the data tag and enter the title manually. Thanks again!
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Theodora Douklias
Program Manager
Boehringer Ingelheim GmbHCanada
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Original Message:
Sent: 08-03-2026 13:28
From: Mike Nicol
Subject: Website Program Name Symbol
Interesting - so it sounds like you have a Contact Us widget built into the site, and the system won't populate the entire event title (assuming it's using a data tag to populate it)? That's a really specific issue and maybe something Cvent isn't aware of, so I'd recommend calling them or submitting a ticket to support.
Maybe a workaround to this is using a custom link widget instead and adding the mailto link for your inbox to it?
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Mike Nicol
Event Data Manager
McKinsey & Company, Inc.United States
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Original Message:
Sent: 07-28-2026 11:12
From: Theodora Douklias
Subject: Website Program Name Symbol
Thanks Mike! This is what my colleague (who's building the site) said:
"Its in the email section so all the titles in the emails that are sent, and when you click on our emails for contact us it will just say "First word of program name" and then nothing else if the & is there. It sees the "&" and then blanks the rest out."
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Theodora Douklias
Program Manager
Boehringer Ingelheim GmbHCanada
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Original Message:
Sent: 07-27-2026 09:25
From: Mike Nicol
Subject: Website Program Name Symbol
I'm pretty sure I've used them in the event titles without an issue - are you running into an error? If so, what's it say and where do you encounter it?
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Mike Nicol
Event Data Manager
McKinsey & Company, Inc.United States
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