Cvent Payments Learning Center

Note: These resources are for Cvent Payments. If you're using Cvent Payment Services, reference this learning center instead.

Cvent Payments Learning Center

Stay in control of your payments.

Effortlessly manage your event finances with automated payouts, tax collection, no hidden fees, all backed by the highest standards of data security. With a quick onboarding process and consolidated reporting, it’s easy to handle and track even large volume of transactions.

Explore Cvent Payments resources

Getting started

Welcome to Cvent Payments! We’re excited to get started and help launch your event.

Recommended training

Learn how to set up Cvent Payments and about the billing statements. Dive into admin card transaction setup, virtual cards at the event level, requesting and issuing virtual cards, transaction matching, and managing invoices.

Popular topics

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Setup

Setting Up Your Cvent Payments Account
Testing a Merchant Account

Supported currencies & cards

Currencies that Cvent Payments Supports
Cards Cvent Payments Supports

Billing

Accessing Billing Statements
Online Payment Deposits

Join the conversation

Cvent Payments discussions

  • RE: Dispute refund

    Posted by: Megan Burns, 06-26-2026 10:47
    Discussion

    Hi AR MGME, Please email our Payments Solutions team at paymentsolutions@cvent.com with your account number, the event code, and the invitee information, and they will be able to assist you with this. ...

  • Dispute refund

    Posted by: AR MGME, 06-24-2026 18:38
    Discussion

    Hi Team, Can you advise how to dispute refund? We processed refund but it should be offline not online refund. Appreciate your answer. Thank you! #CventPayments ------------------------------ AR MGME ...

  • Dispute refund

    Posted by: AR MGME, 06-26-2026 10:48
    Discussion Thread

  • Discussion

    Hi Giovanna, Yes - transactions processed through Cvent Payments are deposited to the designated bank account on the merchant account, not to a separate linked Stripe account. For timing, weekly payouts ...

  • Discussion

    Hi, Do you know if transactions made through Cvent Payments are deposited directly into my bank account or into my linked Stripe account? #CventPayments ------------------------------ Giovanna D'urso ...

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Product news

Subscribe to product updates to stay up to date on product enhancements and new features available.

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product ideas

Submit and vote on fresh product ideas and enhancements to help drive the future of Cvent and power your virtual, hybrid, and in-person event programs. We look forward to hearing your feedback!

Submit an Cvent Payments idea

Beta Program Opportunities

Cvent's Beta Programs let you try new features early and shape the final product with your feedback. Join us to influence future product developments.

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Customer stories


Georgia Bankers Association

Her team also adopted Cvent Payment Services as a secure, reliable solution for payment processing. Traditionally, GBA relied on invoicing and refunds via check, a highly manual process that was open to human error. Using Cvent Payment Services meant fully automating fee collection and refunds for both GBA and their registrants. This in turn provided GBA team members full visibility into their payments, sales, and refunds through financial reporting directly in Cvent.

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University of Texas at Austin

“For a group to come to us and have access to a merchant account and a payment gateway where funds can be processed is a major advantage. The fact that they can receive event revenue immediately, without having to wait months, is simply amazing.”


 Jessica Van Amburgh, Business Development Manager

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