Cvent Payments - Paypal

We are sunsetting PayFlow Pro (PFP) as part of our integrated payment solutions. We know that payments are an essential piece of event revenue, and because of that, we want to ensure you are prepared and all of your events continue to run smoothly. 

  • You will need to update your payment gateway. We are here to help ensure that all of your paid events continue to run without disruption.

Getting started with Cvent Payments

Introduction to Cvent Payments

  • Cvent Payments is already available in your account if you are a customer.
  • Switching is quick and free, so you can start seeing the benefits immediately.
  • There will be no impact on existing events; Cvent Payments is simply a different merchant account.

How do I switch to Cvent Payments?

  1. Log into your Cvent Account.
  2. Follow this step-by-step guide that walks you through entering your information.
  3. When you've completed your setup, please email cpsaccounting@cvent.com. We will double-check your account configuration and activate your new merchant account.

What are the benefits of Cvent Payments?

  • Apple Pay and Google Pay
  • Onsite Payment readers (availability varies by region)
  • Secure self-service set up where only you have access to your sensitive information
  • One flat fee with no hidden transaction fees
  • Simple and Consolidated Reporting
  • Read this 1-page overview for more information

What are my payment gateway options?

Resources to help you get your feet off the ground

Cvent Payments Overview

Browse through this overview document for a better idea of how Cvent Payments can help simplify collecting payments and automating refunds.

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Cvent Payments Learning Center

A helpful resource to find additional resources, join discussions with other users, and submit product ideas.

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Help Article: Setting Up Your Cvent Payments Account

This article walks you through all the steps to get started on setting up your new Cvent Payments account.

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Help Article: What information do I need to create a Cvent Payments account?

Prepare to set up your Cvent Payments account by gathering all of the information needed to get started.

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Help Article: Accessing Billing Statements

Read these step-by-step instructions on locating your Cvent Payments Billing Statements.

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Help Article: Setting Up PayPal Complete Payments

This article walks you through all the steps to get started on setting up your new PayPal Complete Payments (PPCP) account.

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Help Article: What information do I need to create a PayPal Complete Payments account in the United States?

Prepare to set up your PayPal Complete Payments (PPCP) account by gathering all of the information needed to get started.

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Help Article: Compatible Payment Gateways

This article walks you through all of your compatible payment gateway options with guides to set up your account.

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