Cvent Beginners

I'm fairly new to Cvent. I have successfully sent out invitations to attendees and included myself as cc. For some reason, today when I sent out additional invites and included myself as the cc on the contact file, I didn't receive the email even though I can see on the reports that the email was sent. Why all of the sudden might I not be receiving cc'd emails?

Hi Rebecca,

Thank you for your question!

Without knowing which event you're working in, it's hard to investigate this issue. I went ahead and created a customer care case for you, case #29434996. This team will reach out to you directly to further assist.