Open Forum

Hello everyone,

I've created an event and added questions that I've added many times before, the this time none of the dropdown values show up. Has anyone had this happen? I put in a support ticket because I couldn't find anything in the knowledge base that covered this.

Thank you,
Lisa
#Flex-Creating/ManagingEvents

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Lisa Myers
Director, Association Management Systems
Insured Retirement InstituteUnited States
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Hi Lisa- 

I noticed the same thing yesterday on a number of my websites. Cvent regression? I tried manually updating the field formatting and changing my Theme. Nothing worked. As a quick fix I found that switching from pull down menu to radio buttons worked. Not the best solution but my sites were already live and needed immediate attention. kjp

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Kelly Port
Sr. Technology Project Manager
Meetings & Incentives Worldwide, Inc.
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Original Message:
Sent: 7/27/2022 12:32:00 PM
From: Kelly Port
Subject: RE: Empty Dropdown Menus

Hi Lisa- 

I noticed the same thing yesterday on a number of my websites. Cvent regression? I tried manually updating the field formatting and changing my Theme. Nothing worked. As a quick fix I found that switching from pull down menu to radio buttons worked. Not the best solution but my sites were already live and needed immediate attention. kjp

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Kelly Port
Sr. Technology Project Manager
Meetings & Incentives Worldwide, Inc.
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I had a similar problem with drop-downs being transparent.

By default drop-down are assigned FIELD, but none of those settings seem to affect changes.

A lovely support person sorted the flex alchemy. We updated the formatting of ALTERNATE PARAGRAPH either of the section's custom settings or in the theme seems to be the right object to change the formatting. In my case changing the background from transparent to white.

Maybe a change there will do the same trick, like the font color is white and needs to be black.

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Sean Daniel
Member Services Manager
Telecom Council (Previously - Kerton Group)United States
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Original Message:
Sent: 7/27/2022 5:42:00 PM
From: Sean Daniel
Subject: RE: Empty Dropdown Menus

I had a similar problem with drop-downs being transparent.

By default drop-down are assigned FIELD, but none of those settings seem to affect changes.

A lovely support person sorted the flex alchemy. We updated the formatting of ALTERNATE PARAGRAPH either of the section's custom settings or in the theme seems to be the right object to change the formatting. In my case changing the background from transparent to white.

Maybe a change there will do the same trick, like the font color is white and needs to be black.

------------------------------
Sean Daniel
Member Services Manager
Telecom Council (Previously - Kerton Group)United States
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