Associations and Non-Profit Organizations

When new employees join your organization, how do you get them up to speed with Cvent? What resources do you use to onboard them to the software? Are there challenges that you run into? I would love to hear your strategy for training new users and if there are any unique strategies that are key to their success.

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Julia Hoyle
Association Coordinator/ Event Strategist
Southeastern Employment and Training Association, Inc
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Once the new employee has been entered as a user and they accept the terms of use in the Cvent Community & Academy, I have my Customer Success Lead assign trainings for the products I'm contracted for, as well as the certifications. 

Cvent has an onboarding page and checklist (https://community.cvent.com/beingsuccessful/onboarding). However, I would like the ability to assign trainings to the new employee myself instead of having to ask my Customer Success Lead to do it. I also wish the onboarding checklist listed the trainings/certifications recommended (or required) for each product.

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Shannon Arnold
Events Manager
National Organization of Nurse Practitioner FacultiesUnited States
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