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  • 1.  How to send personalised access codes to participants

    Posted 02-12-2024 03:43

    Dear Community,

    Is it possible to send personalised access codes for an external streaming platform to participants via cvent?
    If so, how does it work?

    Thank you very much in advance and best regards


    #AttendeeHub

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    Franziska SchUle
    Project manager
    Takeda Pharmaceuticals U.S.A., Inc.United States
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  • 2.  RE: How to send personalised access codes to participants

    Posted 02-15-2024 11:07

    Hi Franziska,

    We are not able to send personalized access codes for the attendee hub as these are generated at the moment someone logs in. If you are using an external platform where you generate the access codes, you can upload these into the contact record of each person and send them out in an email using data tags. 

    Thank you! 



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    Erica Kennedy
    Senior Client Success Manager
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  • 3.  RE: How to send personalised access codes to participants

    Posted 09-10-2025 17:15
    Edited by Katie Ota 09-10-2025 17:45

    Hi Erica,

    I created a custom field within the contact record and when I go to put it in an email using data tags, it does not show up. What am I doing wrong? 

    EDIT - I figured it out, you can disregard.



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    Katie Ota
    Global Program Manager, Events, B2B Marketing
    Logitech Inc.United States
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