Hi Tracey,
Hope you are doing well!
Please ensure that you are using the rectangular images to be uploaded as Exhibitor logos also ensure that the images are larger than 300 pixels wide. If the issue persists please follow basic troubleshooting steps to clear cache & cookies from the browser and try again.
Please refer to the helpful article for more information:
Branding Your Exhibitor Portal
Thanks for contacting us.
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Regards,
Neha Kamboj
Quality Analyst I Client Services
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Original Message:
Sent: 03-04-2024 17:22
From: Tracey Somers
Subject: I am trying to upload exhibitor logos but cannot resize
I'm having a tough time with my exhibitor logos. I have resized to the recommended 300 x 300 px but they still do not fit in the box and when I adjust the box to fit it won't allow the changes to save.
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Tracey Somers
Program Behaviour & Market Transformation Lead
NB PowerCanada
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