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Hi,

I am new to Cvent, I was hoping somebody could help me out here. I am trying to submit a new case for an issue I have with my personalized token but the submittion is not working. Once I click the submit button, nothing happens. I tried refreshing, clearing cache, logging in through incognito but nothing works. Anyone else faced this issue?

Hi - I haven't had that issue before but maybe try initiating a chat with them instead? That way, they might be able to solve it over the chat, and if not, the ticket still gets created and gets addressed.

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Tori Martinez
Event Technology Specialist
Direct Travel
United States
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