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  • 1.  REGISTRATION PATH CHANGED AFTER THE NEW CVENT VERSION UPDATE – HOW CAN WE RESTORE THE CORRECT PATH?

    Posted yesterday
    Edited by Gulsun Yavuz yesterday

    Hello everyone,

    I need some help regarding a Registration Path configuration issue.

    After Cvent moved to the new version, I noticed that the Registration Path has changed for all meetings and congresses taking place in Türkiye.

    The Registration Path we have always used was:

    General Registration Path

    However, after the new version update, the default Registration Path is now:

    HCP Registration Path

    This appears to affect all meetings and congresses created after the transition to the new version.

    The correct General Registration Path includes the following registration types:

    • NON HCP
    • BMS Employee
    • Staff
    • Vendor
    • HCP
    • Speaker

    However, the current HCP Registration Path includes only:

    • BMS HCP
    • Speaker
    • hCelgene HCP

    I identified this issue by comparing meetings created before and after the new version transition.

    Could someone please advise me on the following?

    Who should I contact to have the correct General Registration Path restored for the affected events?

    I do not have the necessary permissions to change the Registration Path configuration myself. I believe the Registration Process version or the default Registration Path needs to be corrected by the appropriate Cvent administrator or configuration team.

    Any advice on the correct team or contact person would be greatly appreciated.

    Wrong ID numbers

    NJNFFY5XTZ4

    NHNWKTQXZCW

    DGN7X4W7QWN

    NSNSKQQP8VV

    P5NYY44MKLR

    Thank you!


    #AttendeeHub
    #Events+
    #CventCONNECT
    #CventEventDiagramming
    #EventApp




  • 2.  RE: REGISTRATION PATH CHANGED AFTER THE NEW CVENT VERSION UPDATE – HOW CAN WE RESTORE THE CORRECT PATH?

    Posted yesterday

    Hi Gulson!  If you know who created your registration sites, I would start with that person as they should have access to update the default path information.



    ------------------------------
    Peggy Beach
    Event Technology and Operations Manager
    Equitable Financial Life Insurance Company
    United States
    ------------------------------



  • 3.  RE: REGISTRATION PATH CHANGED AFTER THE NEW CVENT VERSION UPDATE – HOW CAN WE RESTORE THE CORRECT PATH?

    Posted yesterday

    Dear Peggy

    First of all, thank you for your reply.

     

    The registration path always populates automatically; I don't make any manual adjustments.

    However, the "General registration path" doesn't appear among the options either. Since I don't know who entered these details, I've also sent the issue to the Cvent support team. I'll share the solution with everyone once I receive it.

     

    Best regards,

     

     

    Gülsun Yavuz

    Proje Koordinatörü

     

    D Event Turizm Organizasyon Hizmetleri A.Ş.

    İçerenköy Mah. Çayır Cad. No:5/25 Bay Plaza Kat:12 34752 Ataşehir / İstanbul
    P :     +90 216 573 18 36 | M : +90 532 2355162   |   W : www.devent.com.tr   |  #deventsocial 

     

     

     

     

     

    Bu e-posta ve ekleri, e-postada gönderildiği belirtilen kişi/kişilere özel ve gizli olup; D Event Turizm Organizasyon Hizmetleri A.Ş.'ne ait Gizli bilgiler ya da Kişisel Veriler içerebilmektedir. E-postanın içermekte olduğu Gizli Bilgiler veya Kişisel Veriler, gönderim amacı dışında kullanılamaz, çoğaltılamaz, arşivlenemez, ilgili kişinin ve şirketimizin onayı olmaksızın üçüncü kişilere aktarılamaz. Bu e-postanın içermekte olduğu Gizli Bilgilerin ve Kişisel Verilerin güvenliğinin sağlanması sorumluluğu tarafınıza ait olup herhangi bir ihlal halinde şirketimizin sorumluluğu bulunmamaktadır. Bu e-postanın hedeflenen alıcısı değilseniz veya bu e-posta size yanlışlıkla gönderilmişse, lütfen göndericiye hemen bilgi veriniz ve mesajı sisteminizden tüm ekleriyle birlikte derhal siliniz.

     




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