Open Forum

Hello,  is there anywhere that states a maximum amount of reservations to be uploaded when using a rooming list? 

My hotel has an airline with over 1600 reservations per month. when i was uploading the first month, all reservations were good however it only limited 150 at a time. Does anyone have any information on this? 

#ManagingRoomBlocks

------------------------------
Jose Ramirez
The Stephen F Austin Royal Sonesta HotelUnited States
------------------------------

Hi Jose,

I checked on this, and the 150‑reservation limit you saw is coming from the Rooming List Manager prompt, not from a system cap. Passkey can process rooming lists with thousands of reservations without an issue.

When you submit a rooming list, there's a prompt that gives you a choice between processing only the "selected records" (which is capped at 150 at a time) or all records. If you switch that option to process all records, your full list (including 1,600+ reservations) can be uploaded in a single pass as long as the file validates.

If you run into that prompt again and aren't sure which option to choose, feel free to reach out to Customer Care via the community or phone at 866.318.4357 and they can help you troubleshoot further. Hope this helps!

Julianna

------------------------------
Julianna Hampshire
Lead Customer Success Advisor
SalesforceGenericAccountUnited States
------------------------------