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Salesforce Integration: Capability to Map "Capacity" Field at the Session Level?

  • 1.  Salesforce Integration: Capability to Map "Capacity" Field at the Session Level?

    Posted 09-01-2023 10:15

    Looking at Sessions in Cvent, we see a "Capacity" there, but, looking at the "Campaigns" tab in the "Cvent Admin" panel for the Salesforce integration, it seems we can map "Capacity" at the "Event" level, but not the "Session" level.

    Are we missing something, or is that correct? (That the "Capacity" field can't be mapped at the Session level.)

    If so, it seems like a missed opportunity to improve reporting in Salesforce.


    #Integrations


  • 2.  RE: Salesforce Integration: Capability to Map "Capacity" Field at the Session Level?

    Posted 09-15-2023 09:42

    Hi Osman,

    Thanks for the feedback. You are correct, capacity is a field you can map for Events only, not sessions. I believe your client success associate has caught up with me and provided the usecase/need. It does seem it could be helpful. I've added it to my backlog as a possible future enhancement. I will review with my team and see feasability and possibility of this update. 

    I appreciate feedback like this, as it is the best way for us to improve our products. Please keep them coming!



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    Ryan Costa
    Mas33United States
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