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  • 1.  This invitee is not in your address book.

    Posted 08-15-2025 11:48

    I may have deleted some contacts from the address book.

    When I go to the contact record to update I get the message, This invitee is not in your address book.

    Is there a way to update missing contacts?


    #Events+

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    Steven Schlossman [Designation]
    Jack of all trades. Master of none.
    BMW Car Club of America
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  • 2.  RE: This invitee is not in your address book.
    Best Answer

    Posted 08-20-2025 10:44

    Hi Steven,

    Once you delete a contact, you can still view the contact's event-specific email history, registration details, and transactions within an event, but you can no longer access the contact's account-wide data in the Address Book. NOTE: If the deleted contact is added again under the same email address, the new record will not be connected to the original. We do not recommend deleting contacts, but rather merging contact records into one if there are duplicates. Managing Contacts



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    Julia Plymack
    Senior Customer Success Manager
    Cvent
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