Cvent Beginners User Group

 View Only
  • 1.  Why can't I see "attendee hub" after it is enabled as a feature?

    Posted 04-05-2024 14:11

    Every tutorial says once the attendee hub is enabled as a feature it pops up in the left-hand navigation list. However, for my event it is not showing up. Any ideas on troubleshooting?



    ------------------------------
    Joseph Penner
    in_person
    California Hospital AssociationUnited States
    ------------------------------


  • 2.  RE: Why can't I see "attendee hub" after it is enabled as a feature?

    Posted 04-09-2024 09:56

    Hi Joseph,

    Thank you for your question!

    I went ahead and created a customer care case, #29215570, for our team to look into this issue. They will reach out to you directly or you can also call into our customer care team and reference the case number.



    ------------------------------
    Sydney Langer
    CSA
    Cvent
    ------------------------------