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  • It's time for the Huddle of the Week, and we're rolling out the (virtual) red carpet for the Cvent Excellence Awards! 🌟 Each year, these awards shine a spotlight on the boldest ideas, brilliant execution, and measurable results that move our ...

  • I have the app set up, but when attendees try to create their schedule from the agenda, they get the following message: "Schedule changes are no longer allowed...." Our event officially starts tomorrow. Any suggestions? I cannot find a setting to change ...

  • Hi Gwenael, Thanks for your question. This can happen, but the most common causes are the device settings of the attendee. First, have a few attendees confirm that notifications are allowed for the event app both in their phone's IOS settings and inside ...

  • Hi everyone, We're hosting a conference in April, and each year we organize ten hosted dinners (10–12 guests per dinner) that attendees can sign up for once they're onsite. Historically, sign-ups have been handled at the registration desk using physical ...

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    RE: Weeks out report

    Hi Karina, Hope you are well! If I understood your query correctly, you need to schedule weekly report of your events. There are several ways to do so : Scheduling the report : Once you have run the report in the event, you ...

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Using the Exhibitor Portal for LeadCapture

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Why isn't my attendee's session video working?

If an attendee is having trouble viewing the video content for a session, try these solutions.

What audience type should I choose?

Wondered why at times the invitees name do not come up when you are manually sending the email? However, they do come up when you are sending another one? Why does it happen? Your audience type determines…

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