Hi Maggie - Getting at specifically who downloaded the app seems to be the challenge. I can see, in the case of one of my events, that 67 event participants downloaded the app on the summary page but I can only see attendee hub visits when I pull attendees with login data details report. In the case of this event, that is 118 without duplicates. I am trying to tie event engagement info such as session attendance to mobile app downloads and look at that info for several events.
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Renee Corley [Designation]
Global Program Manager, Strategic Events
OpentextUnited States
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Original Message:
Sent: 02-24-2026 19:35
From: Maggie Johnson
Subject: app statistics
Hi Renee, there is not currently a report that shows who downloaded the app. The Attendee hub usage report doesn't call out people specifically, but instead shows number of downloads and percentage of android vs iOS users.
As a workaround, since I send the mobile app invitation to attendees to download, I can pull an email open details report to see who did or did not open it. Then I filter for who did not and resend the email to that group to try increasing adoption.
I don't know if this will work for your purpose. You can make your enhancement suggestion here in the Community and I know the product team looks at those for enhancement opportunities.
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Maggie Johnson
Event Technologist
AD
Original Message:
Sent: 02-24-2026 18:00
From: Renee Corley
Subject: app statistics
How to know the email or registration type of those who downloaded the mobile app. As we have different reg types for external vs internal, out focus is on externals downloading the app. How do I get this report?
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Renee Corley [Designation]
Global Program Manager, Strategic Events
OpentextUnited States
Original Message:
Sent: 05-13-2024 13:22
From: Raana Moltaji
Subject: app statistics
Hi Mieke,
Great question! You can use the Attendee Hub Usage Dashboard report in an Event under Reports > Reports to see general Attendee Hub statistics, including total Event App downloads.
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Best,
Raana Moltaji
Senior Customer Success Advisor
Cvent
Original Message:
Sent: 05-13-2024 09:29
From: Mieke Van Loenen
Subject: app statistics
Is there anywhere we can see now many people have downloaded the app?
#EventApp
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Mieke Van Loenen
General Manager CEDA
Central Dredging AssociationUnited Kingdom
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