HI Victor,
When the webhooks activation cannot be be verified this is usually caused by one of 3 things, the endpoint is incorrect, the key is incorrect or the endpoint is not able to return a 200 on our get request. If you need additional assistance beyond this I suggest creating a case in the community and one of our integration specialists will reach out to you.
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Carl Robinson
Senior Solutions Specialist
Cvent
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Original Message:
Sent: 04-30-2026 21:39
From: Victor Piolin
Subject: Push Api integration | Webhook warning
Hello 👋
I'm new to Cvent administration and I'm trying to set up a Push API integration/webhooks to sync my sessions with an external system.
However, after setting it up, I'm getting this warning:
Your webhooks activation details could not be verified. Please try again. If you continue to have this problem, please submit a case through the Cvent Community.
Unfortunately, I couldn't find anything in the documentation related to this error. What am I supposed to do?
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Victor Piolin
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