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  • 1.  session group and session waitlist

    User Group Member
    Posted 6 days ago

    Hello, 
    I want to know if I could use session waitlist with session group, I have tried to apply this feature, but the "Join Waitlist" button is not showing.
    Could you please provide me with guidance on how to use session waitlists with session groups? I would be grateful for any assistance you can provide. 


    #Registration

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    Hager Abdo
    F. Hoffmann-La Roche LtdSwitzerland
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  • 2.  RE: session group and session waitlist

    Cvent Staff
    Posted 5 days ago

    HI Hager,

    Thank you for this question! As long as the session group is not required, you should still be able to use the Session Waitlist functionality. Have you followed the steps in the article below?

    Managing Session Waitlists

    As long as the capacity is full for the sessions, then the button for the Waitlist should appear. 

    Thank you! 



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    Erica Kennedy
    Senior Client Success Manager
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  • 3.  RE: session group and session waitlist

    User Group Member
    Posted 4 days ago

    Hi Erica,
    Thank you for replying. Yes, I created a session group and associated with an optional sessions, and I enabled the waitlist. However, when I performed a test and one of the session was full, the session was not displayed and there was no join waitlist button shown



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    Hager Abdo
    F. Hoffmann-La Roche LtdSwitzerland
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