Hi Erica,
Thank you for replying. Yes, I created a session group and associated with an optional sessions, and I enabled the waitlist. However, when I performed a test and one of the session was full, the session was not displayed and there was no join waitlist button shown
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Hager Abdo
F. Hoffmann-La Roche LtdSwitzerland
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Original Message:
Sent: 09-18-2023 11:26
From: Erica Wise
Subject: session group and session waitlist
HI Hager,
Thank you for this question! As long as the session group is not required, you should still be able to use the Session Waitlist functionality. Have you followed the steps in the article below?
Managing Session Waitlists
As long as the capacity is full for the sessions, then the button for the Waitlist should appear.
Thank you!
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Erica Kennedy
Senior Client Success Manager
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