Passkey Learning Center

Passkey
Learning Center

Group reservations can be complicated for hotels. There’s manual data entry, countless room list formats, and the risk of attendees booking across town. Cvent Passkey simplifies the process, offering custom booking websites, data automation, and more.

Resources to help you throughout your journey

Getting started

If you're new to Cvent Passkey or want to refresh your knowledge on this solution, start with these articles.

Using the New Passkey Home Page
Creating a New Passkey User
Creating an Event in Passkey

Recommended training

If you're a new licensed hotel user, this on-demand training is for you.

Become an expert

Access more advanced guides and training to truly master Cvent Passkey.

Customizing the Passkey Booking Site
Passkey Room List Manager
Managing Campaign Emails in Passkey

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Cvent Community is here to help you get the answers you need. Search and browse topics about Passkey to solve for your specific challenge.

Join the conversation

This is where event organizers and suppliers come together to engage in conversations around best practices when finding and managing event space.

Passkey discussions

 Stay connected

Check out the forum to learn from other Cvent users and share your own experiences with #Passkey.
You can also receive a personalized email digest of discussion posts to keep up with the topics that interest you. Subscribe to forum topics in your profile.

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Product news

Subscribe to supplier & venue product updates to stay up to date on product enhancements and new features available.

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Submit a product idea

Submit and vote on fresh product ideas and enhancements to help drive the future of Cvent and power your virtual. hybrid, and in-person event programs. We look forward to hearing your feedback!

Submit a Passkey idea

Customer story


Fairmont Washington DC

The Fairmont Washington DC in Georgetown, employs a full suite of Cvent products to advertise and manage the hotel's group business. "With having Passkey in-house, we are more efficient in how we're able to respond to the customer. It's been a game changer, especially with having less staff"

Chris Lannan, Director of Sales