This is awesome! Thank you so much for the clarity on your use case, I'll take this into our next discussion. I'm looking forward to what's next for Emails as well! Stay tuned.
Original Message:
Sent: 08-14-2024 12:47
From: Jess Olcott
Subject: Ask the Experts session - Q3 2024 Quarterly Product Update
Hello,
I think I might be looking for both things. I have emails that I use across similar types of events, which live in the event templates. That works very well. However, I also have emails that live in every event I create (for example, a Payment Due email that automatically sends one week prior to the event to any attendee with a balance due), that I would love to create as a template in the Admin area so I can use it in any event. This would also enable the other Admins in my account to use the same email in their events, maintaining consistency across my company.
It would also be nice to create some base templates for emails that I could create in the Admin area and then import into individual events and edit from there to be more event-specific. Since the designer is so drastically different between the Admin and Event areas, though, I haven't even attempted to do this. In this situation, I would want the template to import the structure such as text, widgets, dividers, spacers, etc. but apply the current event's theme to the template email such as header/footer, colors, fonts, etc. I would find this most useful for my large user conference that happens once per year. The events are usually different enough that I start the event from scratch each time, but I still want to be able to import emails from my Admin template library to start from just as I do invoices, receipts, and badges.
And while I'm writing... +1 support for the idea to be able to duplicate sections or widgets from one event email to another event email within the email designer.
Thanks so much for the response! I can't wait to see what's coming next for emails.
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Jess Olcott
Training Program Coordinator
ETC, Inc.
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Original Message:
Sent: 08-14-2024 12:22
From: Isabella Marino
Subject: Ask the Experts session - Q3 2024 Quarterly Product Update
Jess,
I hear versions of this question often, and typically the request is so that emails can be shared across events much easier without having to recreate them. I'd be curious to hear if this is how you use Admin email templates, or if you're craving the usability factor of the email designer in events which does have a more intuitive user experience? Either way, we are evaluating ways of allowing for emails to be used across events, and reduce the need to recreate the same content over and over which is great news! Admin level experiences mirroring event ones or better templatizing options for various things are also things on our radar, but more in a discussion phase at the moment. Please feel free to share more about your use case, I would love to hear if this speaks to your need or if you're thinking something else.
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Bella Marino
Product Manager, Event Management
Cvent
Original Message:
Sent: 08-13-2024 14:24
From: Jess Olcott
Subject: Ask the Experts session - Q3 2024 Quarterly Product Update
Is there a plan to update the Email Template designer in the Admin area to be the same designer tool used for individual event emails?
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Jess Olcott
Training Program Coordinator
ETC, Inc.